How to Prepare Your Store for a POS Installation

Store manager and technician unboxing POS equipment

A POS installation goes fastest when the site is ready before the technician arrives. After 30 years of installing point-of-sale systems for retailers and restaurants, we have seen what keeps a go-live on schedule and what causes delays.

The good news: most delays are avoidable with a little preparation. Here is what we recommend to every client.

Before install day

Walk the site a few days before the visit and confirm everything on the checklist below. If anything is missing, let us know early so we can plan around it.

The best installs start before we arrive: power, network and a help desk contact ready at every lane.Amazing Technology

On install day

On install day, we mount and connect terminals, printers, scanners, cash drawers and payment devices, then test each lane with your help desk before we leave.

  • Confirm the number of lanes and the hardware for each one
  • Make sure power and network drops are in place at every register
  • Have your POS provider or help desk contact available
  • Clear counter space where equipment will mount
  • Terminal, printer and scanner setup
  • Cash drawer and payment-device connection
  • Lane-by-lane testing with your help desk
  • Photos and closeout notes on every ticket

After go-live

If a lane or device gives you trouble after go-live, we handle break-fix visits across Hampton Roads. Call 757-284-4920 or request a quote on our Contact page to schedule your installation.

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