Angela Brooks
About This Role
Our desktop support technicians are the people who show up when a workstation needs to be set up, swapped or fixed. They handle PC and laptop deployments, imaging, peripheral setup and break/fix calls for offices, clinics, schools and stores across Hampton Roads, and they help homeowners with computer and Apple device repairs.
Every visit follows the Amazing Technology standard: confirm the scope, do the work cleanly, test with the user and close out the job with photos and notes.
What This Technician Handles
PC and Laptop Rollouts
Unbox, image, join to the network and migrate user data so new machines are ready on day one.
Break/Fix and Repairs
Hardware swaps, drive and memory upgrades, Apple and Windows repairs, and printer troubleshooting.
On-Site Help
Monitors, docks, printers and peripherals set up and tested with the person who uses them.
Where You Will See Them
Office refreshes, school computer labs, medical workstations, retail back offices and home computer repair calls throughout Newport News, Hampton, Williamsburg, Norfolk and Virginia Beach.
Work With Our Team
Need this kind of work done? Request a free quote or call 757-284-4920. We reply to every request within 24 hours. Are you a field technician? See our open roles and send your resume.